HVALA ZA ODDANO POVPRAŠEVANJE!

SELLING IN TURBULENT TIMES (v angleščini)

  • Tehnike navzkrižne in nadprodaje s sedanjimi in bodočimi strankami
  • Najboljše prakse za reševanje ugovorov
  • Ocena profilov strank
  • Nasveti za zmagovalno prodajno strategijo
  • Osebni razvojni načrt, ki temelji na vaših prednostih


Day 1:

  • Introduction to the workshop-Expectations
  • The challenges salespeople face today-from transactional to relationship selling / real-life applications
  • Different customer profiles and how to deal with them
  • Meeting customer expectations-How do we bridge the gap between “what we sell” and “what the customer buys?” / real-life applications


Day 2:

  • Preparing for the sales call from the customer’s perspective
  • Real-life applications
  • Identifying customers’ needs-Asking the right questions
  • Absolute and Desirable criteria-what role do they play in a purchasing decision? 


Day 3:

  • Handling customers’ objections today
  • Handling reasonable and emotional objections
  • Uncovering hidden objections
  • The “magic” of trial close – Real-life applications 


Day 4:

  • Discovering opportunities for upselling/cross-selling in turbulent times
  • Adopting a growth mindset to overcome customer uncertainty and procrastination
  • Closing the sales call
  • Building on our strengths-how can we apply our strengths in sales to be in a state of flow and increase our performance and sense of happiness? 

Mnenja zadovoljnih strank

»Vsebina programa je bila takšna kot smo se dogovorili; program je potekal super. Vse pohvale predavateljici Katarina Adžaga Uršič za jasnost, praktičnost, relevantnost vsebin ter za fleksibilnost glede naših vprašanj. Priporočam direktorjem in direktoricam podjetij za pridobitev ključnih finančna znanja za upravljanje podjetij.«


Bojana Florjančič,
Hansen Beck, Partner in vodja treningov